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Contact

Contact Couch Box Sports

One email address, what to put in your message, and what Couch Box Sports can and cannot help with.

Couch Box Sports is written and run by a small group, and this is the page that tells you how to reach them. Whether you have spotted an error in something we published about Sports talk, fantasy football and sports gaming, have a question an article did not answer, or want to talk business, it all starts at one address.

The inbox

info@cbstvsports.com

A single address, deliberately. Splitting it into support and sales and press inboxes would just mean three places for a message to get lost.

Turnaround

Expect a reply inside a couple of working days for most things. Anything that needs verifying first runs slower, on the principle that a late answer beats a confident wrong one.

Things we cannot help with

There is a line between publishing about Sports talk, fantasy football and sports gaming and advising you personally, and we stay on the publishing side of it. That rules out account problems, disputes with third parties, and anything that depends on facts only you can see. See the legal notice.

Mistakes

Point at the error rather than describing it in general, and we will deal with it fast. The mechanics, including when a change gets a dated note, live in the editorial policy.

How to write a useful message

Two sentences of detail save a week of going back and forth.

  1. Request first, story second. We act on the request and read the story for context.
  2. The URL, not a summary of it. Pasting the link is faster for both of us than describing the page.
  3. Symptom and expectation. What the page did and what you thought it would do, side by side.